How I communicate with my customers
There is nothing worse than not being able to contact a tradesman you want to ask to come and quote for work, or to ask for information. I have tried my best to be contactable.
Email
Customers or potential customers can email me at any time with a question about work, an appointment, scheduling…
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I usually check my emails in the morning before work, and again in the evening. (I am not quite ready to deal with the task of handling emails while on site.)
I also use email to send a quote within 3 working days of visiting you at your home / on site. (I post the same quote too, which normally arrives within 7 days of our meeting.)
Telephone
(01625) 574024 There is someone around to answer the phone most of the time, and we are available most evenings,More »
there is a machine for you to leave a message on. Alternatively, you can try me on my mobile number.
0754 6076630 As long as I am not up a ladder I will answer my mobile from 8am to 10pm.
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I check for messages and return calls first thing in the morning, at lunch time or after work.
Website contact points
I use the website as an information point.
Availability »
In the left sidebar under “Availability” there is an online calendar that anyone can access, to check how my workload is looking. This is the link
Business card »
There is a link in the left sidebar where you can download a vCard (a sort of electronic business card) straight to the address book on your computer. It contains my email address, phone numbers, Twitter account. Download it here
Summary of contact details »
is also listed on my contact page
Blog »
I try to post something of interest a few time a week – updates on jobs I am doing, new products I am using / trialing, summaries of past work… If you subscribe, (it is free) you can get an automatic updates posted direct to Google Reader or a similar RSS feed reader.
Twitter
If you have a Twitter account, you can post an open question which I will try to answer.
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If we are following each other on Twitter, you can contact me with a Direct message. I check Twitter daily. My Twitter name is @acmasterpainter.
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